IllustrationNRI Train Ticket ServiceIndian train tickets for your family, booked from Germany, France, Italy or anywhere in Europe
Your parents are travelling from Kochi to Chennai, or you are flying to Delhi from Frankfurt, Paris or Milan and need the onward train confirmed, and you are in Berlin, Utrecht or Zurich with the 60-day window opening before you are awake. Send the journey on WhatsApp. Rail Yatri Suvidha Kendra, a licensed railway ticket agent in New Delhi since 2014, picks the option most likely to confirm, books it in the passenger's own name and watches it to the chart. You pay from Europe. No IRCTC account or Indian number is needed.
5★ · 500+ Google reviews · Confirmed berth or 100% refund — RAC doesn't count
Why booking from Europe is harder than it should be
Booking opens in the early hours
Reservations open at 8:00 AM IST, 60 days ahead. On central European time that is 3:30 AM in winter and 4:30 AM in summer. The same clock applies in Germany, France, the Netherlands, Italy, Switzerland and Spain.
Tatkal arrives before you start work
Tatkal opens at 10:00 and 11:00 AM IST the day before the journey: 5:30 and 6:30 AM in winter, an hour later in summer. It is just before the morning rush.
One summer, one Diwali, one Christmas
Families from Kerala, Punjab, Gujarat and the Telugu states plan one long trip a year, around the summer break or the Christmas holidays. The trains they need fill at the 60-day mark, before the visit is fully planned.
Cards and numbers from many countries
A German, Dutch or Italian mobile number and a SEPA bank card are exactly what the Indian login and payment pages are not built for. The OTP does not arrive, or the card is declined.
How an NRI can book a train ticket in India
Three ways to get it done. Two of them don't involve us.
Book it yourself on IRCTC
What you need: An IRCTC account registered as an international user with your foreign mobile number, or an existing Indian account, and a card IRCTC accepts.
Best when: You travel often, you're comfortable with the IRCTC site, and you can be online at 8:00 AM India time, 60 days ahead, for popular trains.
Watch out for: Registration and payment steps are built around India; international cards are sometimes declined, and a waitlisted ticket is yours to watch until the chart.
Ask a relative in India
What you need: Someone with their own IRCTC account and an Indian payment method, plus your parents' names, ages and ID details.
Best when: A simple, one-off journey with seats available, and a relative who has the time.
Watch out for: It puts the 8:00 AM window, Tatkal and waitlist follow-up on them. If the ticket doesn't confirm, nobody is working it.
Hand it to a licensed agent
This is usWhat you need: The journey and passenger details on WhatsApp. No IRCTC account, no Indian number, and you pay from abroad.
Best when: Your parents are travelling, dates are fixed, the train is full or waitlisted, or you simply don't want to manage it across time zones.
Watch out for: Choose a licensed one. Check the YTSK licence, the registered office, that the ticket is in the passenger's name, and that the total is agreed before you pay. We're Rail Yatri Suvidha Kendra, licensed by Indian Railways, in Karol Bagh, New Delhi since 2014.
If you already have an active IRCTC account and seats are open, book it yourself. We're for the journeys that aren't that simple.
Only a confirmed berth counts. RAC doesn't.
App guarantees treat RAC as a success: you share a berth overnight and they pay nothing. We don't. If we can't deliver a confirmed (CNF) berth, you get a 100% refund, no questions asked — usually the same day, and always within 48 hours of asking — or the alternative that suits you better.
How to tell a genuine train ticket agent from abroad
Six things worth checking about any agent in India. Here is where we stand on each.
Licensed by Indian Railways
A Yatri Ticket Suvidha Kendra (YTSK) licence from Indian Railways and authorised IRCTC agent status. Licence details are shared on request with the person booking, not published on the open web.
A registered office since 2014
Palmohan Plaza, A1, Desh Bandhu Gupta Road, Karol Bagh, New Delhi 110005. It's a registered address, not a service counter: every booking is handled on WhatsApp and call.
The ticket is in the passenger's name
A genuine IRCTC e-ticket in your parents' names, with the PNR you can check on IRCTC or NTES, sent to them and to you.
Traceable payment, never cash
You pay from abroad through the options we confirm on WhatsApp, after the full amount is agreed in writing. Nothing is booked before you approve.
A GST invoice on request
Ask for an invoice and you get one, with our GST details, for every booking.
Google reviews you can read
5★ from 500+ Google reviews, on our Google Business Profile, and a refund rule in writing: confirmed berth or 100% back.
From the European flight to the last stretch home
Landing in Delhi or Mumbai
Most nonstop flights from Frankfurt, Paris, Amsterdam, Milan, Zurich and other hubs land in Delhi or Mumbai. We book the onward train with a safe gap after the landing time.
Delhi onward to the north
From Delhi the trains run to Punjab, Uttar Pradesh, Bihar, Uttarakhand and Rajasthan. For a family arriving in the small hours a daytime Shatabdi or Vande Bharat is the comfortable choice.
Mumbai onward to the west and south
From Mumbai, trains go on to Gujarat, Goa, Karnataka and Kerala. We read which ones start at your end of Mumbai, since the city has several terminals.
Connecting via the Gulf
A connection through Dubai, Doha or Abu Dhabi can land you in Hyderabad, Chennai or Kerala. Tell us the landing city and we book the last leg from there.
How it works, from any country
WhatsApp the journey
Who is travelling, from where to where, the date and class, and how flexible the dates really are.
We find the option that confirms
Every train, quota, class and boarding point on the route, read together — and an honest answer, including when a date won't work.
You approve and pay from abroad
The full amount — railway fare plus our service charge — is confirmed before anything is booked. You pay from your own country through the payment options we share on WhatsApp, or a family member in India can pay if that's easier.
Tickets on WhatsApp, PNR you can check
The IRCTC e-ticket goes to you and to the traveller, with a note on which ID to carry. The PNR is on the ticket, so you can verify it yourself on IRCTC or the NTES app within minutes.
We work it to the chart
Waitlisted bookings are tracked until the chart is prepared, with updates on WhatsApp.
Confirmed, or 100% refund
Only a confirmed berth counts. If we can't deliver one, you're refunded in full — no questions asked.
You book from abroad. They just travel.
The ticket is booked in your parents' names and sent on WhatsApp to them and to you. Questions, updates and changes come to you, so they never have to deal with an app or a queue.
- For senior citizens we request lower berths where they are available
- First AC and 2A for long overnight journeys, and a First AC coupé request for a couple travelling together
- The e-ticket on their WhatsApp and yours, with a note on which ID to carry
- Pay from abroad, or let a family member in India pay — whichever is easier
What NRIs book with us
Your parents' trips
Visiting a son or daughter in another city, a family function, or a hospital appointment, with lower berths for senior citizens where they are available.
Your own trip home
The last leg after you land — a Rajdhani, Vande Bharat or overnight train from Delhi or Mumbai to your home town, booked before you fly.
Weddings and family groups
Relatives travelling together for a wedding, booked across PNRs so the group sits as close together as the train allows.
See that page →Pilgrimages for your parents
Vaishno Devi, Kashi, Ayodhya, Tirupati and more — the trains booked so your parents travel in comfort.
See that page →Jain yatras
Sangh and family yatras to the tirths, train only, with elders in the right berths.
See that page →A private cabin for a couple
A First AC coupé request for parents travelling together overnight.
See that page →What to send us
- Journey date, from and to stations, and the class you want
- How flexible the dates are — even one day helps
- Each passenger's name, age and gender, as on their ID
- Anyone over 60 or who needs a lower berth
- A WhatsApp number for you and one for the traveller
Rather talk it through?
Call us or leave a WhatsApp message at any hour. A real agent replies — no app, no chatbot.
Call +91 99999 90359What our customers say
“Helpful agents, explained my PNR honestly instead of overpromising. Will use again.”
“Senior-citizen lower berth for my parents, exactly as requested. Very courteous staff.”
Questions NRIs ask us
What time does booking open for me in Europe?+
Advance reservations open at 8:00 AM India time, which is 3:30 AM in winter and 4:30 AM in summer on central European time (Germany, France, the Netherlands, Italy, Switzerland, Spain). Tatkal opens at 10:00 and 11:00 AM India time, 5:30 and 6:30 AM in winter and an hour later in summer. Send us the journey and we are ready.
Can I book for my parents in India from Germany, France or Italy?+
Yes. Send their names, ages and the journey on WhatsApp. The ticket is booked in their names and sent to you and to them, with a note on which ID to carry. For senior citizens we request lower berths where they are available.
Will a European number and bank card work?+
You don't need to use them on IRCTC at all. We book on your behalf, so you need no IRCTC login, and we confirm the payment options on WhatsApp.
I fly into Delhi or Mumbai. Can you book the onward train?+
Yes, before you fly. Send the landing time and we leave a gap that covers immigration and baggage, so a delayed flight doesn't cost you the train.
How do I pay from here?+
We confirm the full amount before anything is booked and share the payment options on WhatsApp. If it's easier, a family member in India can pay instead.
What if the ticket doesn't confirm?+
Only a confirmed (CNF) berth counts. RAC doesn't. If we can't deliver one, you get a 100% refund, usually the same day and always within 48 hours of asking, or the alternative that suits you better.
How do I know the ticket is genuine?+
Every booking is a real IRCTC e-ticket in the passenger's own name. The PNR is on it, so you can check it yourself on the IRCTC website or the NTES app as soon as you receive it.
What ID do my parents carry on the train?+
Any one original photo ID accepted by Indian Railways, such as Aadhaar, a voter ID, a passport or a driving licence. We note on the ticket message which one to carry.
Is Rail Yatri Suvidha Kendra a licensed agent?+
Yes. Rail Yatri Suvidha Kendra holds a Yatri Ticket Suvidha Kendra (YTSK) licence from Indian Railways and is an authorised IRCTC agent, with a registered office in Karol Bagh, New Delhi, and has been booking train tickets since 2014.