A licensed Yatri Ticket Suvidha Kendra — on WhatsApp and call, anywhere in India
For travellers who want a confirmed ticket, not another app. Rail Yatri Suvidha Kendra is licensed by Indian Railways as a Yatri Ticket Suvidha Kendra, and it runs one service: CNF Quota. Our agents work out which train, quota, class and boarding point will actually confirm, then book it for you — all on WhatsApp and call, with no visit needed.
5★ · 500+ Google reviews · 15+ years
How booking with us works
Send your journey
WhatsApp the route, date, class and passengers — or call and tell us.
Get an honest plan
The option most likely to confirm, and a straight answer when a date won't.
Approve and pay
The full amount is confirmed before anything is booked.
Ticket on WhatsApp
Your e-ticket arrives on WhatsApp, and we track it until the chart.
Only a confirmed berth counts. RAC doesn't.
App guarantees treat RAC as a success: you share a berth overnight and they pay nothing. We don't. If we can't deliver a confirmed (CNF) berth, you get a 100% refund, no questions asked — usually the same day, and always within 48 hours of asking — or the alternative that suits you better.
What is a Yatri Ticket Suvidha Kendra?
A Yatri Ticket Suvidha Kendra (YTSK) is a railway ticketing outlet run by a licensed operator under an Indian Railways public–private partnership scheme, created to bring ticket booking closer to passengers than the railway's own station counters.
The licence is awarded by Indian Railways itself — different from, and far harder to obtain than, the IRCTC agent registration most online agents hold. Rail Yatri Suvidha Kendra holds both, and delivers the service on WhatsApp and call, so you can hand us a booking that matters from wherever you are.
How to tell a genuine train ticket agent
Six things worth checking about any agent in India. Here is where we stand on each.
Licensed by Indian Railways
A Yatri Ticket Suvidha Kendra (YTSK) licence from Indian Railways and authorised IRCTC agent status. Licence details are shared on request with the person booking, not published on the open web.
A registered office since 2014
Palmohan Plaza, A1, Desh Bandhu Gupta Rd, Karol Bagh, New Delhi 110005. It's a registered address, not a service counter: every booking is handled on WhatsApp and call.
The ticket is in your name
A genuine IRCTC e-ticket in the passenger's own name, with a PNR you can check yourself on IRCTC or the NTES app, sent to you on WhatsApp.
Traceable payment, never cash
The full amount, railway fare plus our service charge, is agreed in writing before anything is booked, and paid through traceable channels.
A GST invoice on request
Ask for an invoice and you get one, with our GST details, for any booking.
Google reviews you can read
5★ from 500+ Google reviews on our Business Profile, and a refund rule in writing: confirmed berth or 100% back.
What our CNF Quota service does for you
Reads your journey before you pay
Route, date, class and how flexible you really are — the details that decide whether a ticket confirms.
Picks the option that confirms
The train, quota, class and boarding point most likely to clear, not just the first train an app shows.
Tells you honestly
If your date has a poor chance, we say so before you pay, while there is still time to change the plan.
Books it for you
A real agent handles the booking, including Tatkal when the plan needs it.
Works it to the chart
Waitlisted tickets are tracked until the chart is prepared, with updates on WhatsApp.
Confirmed, or 100% refund
Only a confirmed berth counts — RAC doesn't. If we can't deliver one, you get your money back in full, no questions asked.
Why people hand their booking to us instead of an app
- No app, no IRCTC account — a person does all of it
- A plan built to confirm, not a guess at a waiting list
- Help in Hindi or English, on WhatsApp or on the phone
- Only a confirmed berth counts — or a 100% refund
What to send on WhatsApp
- Journey date, from and to stations, and the class you want
- How flexible your dates are — even one day helps
- Each passenger's name, age and gender, and a mobile number
- For Tatkal, ID details of one passenger — and carry that ID on the journey
Registered office
Rail Yatri Suvidha KendraPalmohan Plaza, A1, Desh Bandhu Gupta Rdopp. PP Jewellers, Block 22B, Dev NagarKarol Bagh, New Delhi, Delhi 110005Our licence comes with a real, registered office in Karol Bagh, New Delhi. You never need to come here — every booking is handled on WhatsApp and call, for Delhi NCR and the rest of India.
Check our Google reviews →What our customers say
“Helpful agents, explained my PNR honestly instead of overpromising. Will use again.”
“Senior-citizen lower berth for my parents, exactly as requested. Very courteous staff.”
Questions about us
Do I need to visit your office?+
No. Every booking is handled on WhatsApp and call: send your journey, approve the plan and pay, and the ticket reaches you on WhatsApp. Our registered office is in Karol Bagh, New Delhi.
What is the CNF Quota service?+
It is how we get tickets confirmed. Our agents look at every train, quota, class and boarding point on your route, book the option most likely to confirm, and track it until the chart is prepared. Only a confirmed berth counts — RAC doesn't — and if we can't deliver one, you get a 100% refund.
Is Rail Yatri Suvidha Kendra an authorised railway ticket agent?+
Yes. We are licensed by Indian Railways under the Yatri Ticket Suvidha Kendra (YTSK) scheme and are an authorised IRCTC agent. Licence details are shared with corporate and agency clients on request.
Do you book for travellers outside Delhi?+
Yes. We book for Delhi NCR and the rest of India — including NRIs booking from abroad — on WhatsApp and call, and tell you which station to board from.
Does RAC count as confirmed?+
Not for us. Only a confirmed (CNF) berth counts. If your booking ends at RAC or on the waiting list, you get a 100% refund, no questions asked — or the alternative that suits you better.
How much does the CNF Quota service cost?+
The train fare plus a service charge that depends on the booking. We always tell you the full amount before you pay.