Yatri Ticket Suvidha Kendra in Karol Bagh — where agents get your ticket confirmed
For travellers who want a confirmed ticket, not another app. Our Karol Bagh counter is licensed by Indian Railways as a Yatri Ticket Suvidha Kendra, and it runs one service: CNF Quota. Our agents work out which train, quota, class and boarding point will actually confirm, then book it for you. Walk in, or send your journey on WhatsApp.
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Find the counter
Planning to visit? Call or WhatsApp first so your booking is ready when you arrive. You can also do everything on WhatsApp without coming in.
Get directions →What is a Yatri Ticket Suvidha Kendra?
A Yatri Ticket Suvidha Kendra (YTSK) is a railway ticket counter run by a licensed operator under an Indian Railways public–private partnership scheme, created to bring ticket booking closer to passengers than the railway's own station counters.
The licence is awarded by Indian Railways itself — different from, and far harder to obtain than, the IRCTC agent registration most online and neighbourhood agents hold. Rail Yatri Suvidha Kendra holds both, which is why you can hand us a booking that matters.
What our CNF Quota service does for you
Reads your journey before you pay
Route, date, class and how flexible you really are — the details that decide whether a ticket confirms.
Picks the option that confirms
The train, quota, class and boarding point most likely to clear, not just the first train an app shows.
Tells you honestly
If your date has a poor chance, we say so before you pay, while there is still time to change the plan.
Books it for you
A real agent handles the booking, including Tatkal when the plan needs it.
Works it to the chart
Waitlisted and RAC tickets are tracked until the chart is prepared, with updates on WhatsApp.
Confirmed, or 100% refund
If we can't get you a confirmed ticket, you get your money back in full.
Why people hand their booking to us instead of an app
- No app, no IRCTC account — a person does all of it
- A plan built to confirm, not a guess at a waiting list
- Help in Hindi or English, face to face or on the phone
- A confirmed ticket, or a 100% refund
What to bring or send
- Journey date, from and to stations, and the class you want
- How flexible your dates are — even one day helps
- Each passenger's name, age and gender, and a mobile number
- For Tatkal, ID details of one passenger — and carry that ID on the journey
What our customers say
“Helpful agents, explained my PNR honestly instead of overpromising. Will use again.”
“Senior-citizen lower berth for my parents, exactly as requested. Very courteous staff.”
Questions about our counter
Where is your railway ticket counter?+
Palmohan Plaza, A1, Desh Bandhu Gupta Road, opposite PP Jewellers, Block 22B, Dev Nagar, Karol Bagh, New Delhi 110005.
What is the CNF Quota service?+
It is how we get tickets confirmed. Our agents look at every train, quota, class and boarding point on your route, book the option most likely to confirm, and track it until the chart is prepared. If we can't get it confirmed, you get a 100% refund.
Is Rail Yatri Suvidha Kendra an authorised railway ticket agent?+
Yes. We are licensed by Indian Railways under the Yatri Ticket Suvidha Kendra (YTSK) scheme and are an authorised IRCTC agent. Licence details are shared with corporate and agency clients on request.
Do I have to visit the counter?+
No. Most customers use the CNF Quota service on WhatsApp: send your journey, approve the plan and pay, and the ticket reaches you on WhatsApp. The counter is there for anyone who prefers to sit down with an agent.
Is there a railway ticket counter near me in Gurugram, Noida or Faridabad?+
Our only counter is in Karol Bagh. Customers across Delhi NCR use the CNF Quota service on WhatsApp and phone without travelling, and we tell you which station to board from.
How much does the CNF Quota service cost?+
The train fare plus a service charge that depends on the booking. We always tell you the full amount before you pay, and if we can't confirm the ticket you get a 100% refund.