The rail desk corporates and agencies outsource to
We book train tickets. Only train tickets — for over 15 years, under a licence issued by Indian Railways itself. Corporate rail programmes, white-label fulfilment for TMCs, MICE, events and group travel.
Team travelling within a week? Check the train before you book flights for everyone.
If your trip is up to about 10 hours and you have a few days, we check other trains, classes and dates. You pay only after you approve the plan, and it is confirmed or a 100% refund.
Best for trips up to about 10 hours with a few days to spare.
Four kinds of buyer, one desk
Corporates
Staff travel booked against a policy, with GST invoicing, and credit terms and a monthly statement that reconciles once a contract is signed.
TMCs & travel agencies
White-label rail fulfilment for agencies whose business is built on air. Your brand, your client, our desk.
Travel agent, DMC or MICE? →MICE & events
Conferences, dealer meets, incentive travel and exhibitions — delegates moved on rail, tracked to chart preparation.
Group organisers
Weddings, educational tours and religious travel. Group quota handled to Railway rules, berths kept together.
Not every 'authorised agent' is the same
IRCTC registration is widely held and easy to obtain. A licence from Indian Railways is neither. When you are placing rail volume with a vendor, this is the distinction that matters.
IRCTC Authorised Agent
Registration with IRCTC for e-ticketing. Low barrier to obtain and widely held across the trade — which is why, on its own, it tells you nothing about a vendor's depth.
YTSK (PPP) — licensed by Indian Railways
Not a registration with a subsidiary. A licence awarded by Indian Railways under the Yatri Ticket Suvidha Kendra public–private partnership, on terms carrying a substantial fee and deposit. Few ticketing operators hold one.
Licence, GST and PAN details are shared directly with your procurement or compliance team on request, or under NDA. We don't publish them — a public licence number is routinely copied by sites impersonating authorised agents.
Rail is not a side desk. It is the whole desk.
Rail is low-margin, operationally heavy and governed by rules that shift — quota behaviour, chart timing, Tatkal windows, TDR procedure. Inside an air-first agency it is nobody's main job, so it gets the least experienced consultant and the most complaints.
And we do not sell flights.That isn't a gap we're apologising for — it's a guarantee. Outsourcing your rail leg to a full-service agency means handing a competitor a live relationship with your client. We have no air desk, no packages and no corporate travel arm to cross-sell into. There is no version of this in which we become your competitor.
Us vs. the average train agent
Every row below is something you can hold us to in the contract.
| Average train agent | Rail Yatri Suvidha Kendra | |
|---|---|---|
| Authorisation | IRCTC registration only | YTSK (PPP) licensed by Indian Railways, plus IRCTC authorised agent |
| Focus | Rail is one line among flights, hotels, visas and packages | Rail only. There is no other desk to prioritise over yours |
| Conflict of interest | Also sells flights and corporate travel — a live route to your client | No air desk, no packages, no corporate travel arm. We cannot become your competitor |
| Tatkal readiness | Best effort, whoever is free at the time | Agents at the terminal for the 10:00 AC and 11:00 Sleeper windows, every day |
| Waitlist handling | Booked, then left to the passenger to watch | Tracked to chart preparation, with status pushed to you rather than waiting to be asked |
| Quota strategy | Books whatever was asked for | GNWL, PQWL, RLWL and TQWL behave differently — we route bookings toward the ones that actually clear |
| Cancellations & TDR | Handed back to you to file | Filed, tracked and reconciled as part of the service |
| Invoicing | Ad hoc, per booking | Monthly, GST compliant, with a reconciliation statement in your format |
| Escalation | Whoever picks up the phone | A named contact, reachable when a passenger is stranded outside office hours |
| Peak season | Same capacity as any other month | Surge capacity planned for Chhath, Diwali, Holi and the summer rush |
What we take off your desk
Confirmed bookings
All classes — SL, 3E, 3A, 2A, 1A, CC, EC — across General and every reserved quota.
Tatkal & Premium Tatkal
The window is measured in seconds. We are at the keyboard for it, every day, not on request.
Waitlist & RAC
Tracked to chart preparation with an honest probability, not false comfort.
Group quota
Handled to Railway rules, with berths kept together as far as the system allows.
Cancellations, TDR & refunds
The admin an air-first desk would rather not carry. We carry it.
Peak-season overflow
Festival surge cover for when your own desk is at its limit.
Reconciliation
A monthly statement matching your records line by line, in your format.
Escalation cover
A named person for the call that arrives at 11pm about a stranded delegate.
From request to reconciliation
You send the request
Passenger details, route, date and class through whatever channel suits you — a shared inbox, a WhatsApp line, or a feed into your system.
We assess and quote
Availability checked across trains, dates and quotas. Where your first choice will not confirm, we come back with the options that will, and say so plainly.
You approve
Fare and service charge confirmed in writing before anything is booked. Nothing is booked without your go-ahead.
We book and return the PNR
Ticket and PNR back to you in the agreed format, ready to pass to your client under your own brand.
We hold the file
Waitlisted and RAC bookings tracked to chart preparation, with status pushed to you.
Month-end reconciliation
One statement — bookings, cancellations, refunds due, service charges — matching your records.
Our corporate desk, area by area
Boarding points, local employers and the routes they travel — for the business districts we book for most.
Who we already do this for
A selection of the organisations whose rail travel we handle.
Medanta
Healthcare
Ferns N Petals
Retail & gifting
NIIT
Education & training
SOTC
Travel management
Alpcord Network
Travel & MICE
DB Corp
Media & publishing
The Lalit Hotels
Hospitality
Voyants
Engineering consultancy
Two of the names above are travel companies in their own right. Agencies place their rail volume with us precisely because we hold no air desk, no packages and no corporate travel arm — there is no route by which we could approach their clients.
What our clients say
“I travel Delhi–Mumbai almost every week. When Tatkal sells out in seconds, these are the people I message. They have confirmed seats for me more times than I can count, on Rajdhani and Vande Bharat both.”
“We had 11 people travelling for a wedding and were stuck on a long waitlist. I sent one WhatsApp message with everyone's details and they coordinated the whole thing. Almost all confirmed.”
Request a proposal
Tell us your volume and we'll come back with service charge bands and an SLA — not a generic brochure. Credit terms come only with a signed contract.
Group booking request
One journey, many passengers — offsites, conferences, weddings, educational and religious travel.
What procurement teams ask us
Do you work as a white-label partner under our brand?+
Yes. For travel management companies and agencies we operate as the rail desk behind your brand — your consultant sends the request, we return the PNR in your format, and your client deals only with you. We do not contact your clients, and because we hold no air, hotel or packages business, there is no route by which we could compete with you for them.
What is YTSK and why does it matter?+
Yatri Ticket Suvidha Kendra is a licence awarded by Indian Railways under a public–private partnership, on terms that carry a substantial fee and deposit. It is materially harder to obtain than IRCTC agent registration, which is why very few ticketing operators hold one. When you are placing rail volume with a vendor, it is the credential that separates a licensed rail centre from a reseller.
Will you share your licence and registration numbers?+
Yes — directly with your procurement or compliance team on request, or under NDA, along with GST and PAN. We do not publish them on the website. A public licence number is routinely copied by sites impersonating authorised agents, and keeping it off the open web protects both of us.
Do you offer credit terms and GST invoicing?+
For companies, yes, once a contract with terms and conditions is signed: we then invoice monthly with GST, against the credit limit and payment terms it sets. Until then, each booking is paid before it goes in, with a GST invoice. Rail fares are funded upfront by us, so the terms and the limit are agreed together before any volume starts.
Can you handle festival-season volume?+
Chhath, Diwali, Holi and the summer rush are the hardest weeks of the year on the UP and Bihar routes, and we plan surge capacity for them specifically. We will tell you honestly what we can hold in October rather than quoting you a February number — a missed commitment in peak season is worse for both of us than a conservative one agreed in advance.
Do you only cover Delhi NCR?+
Our desk is in Delhi, but rail is a national network and we book any route on it. Boarding points across Delhi NCR are where we have the deepest local knowledge; the booking itself is unaffected by where your office is.