The rail desk for Faridabad's industry
Faridabad is one of the NCR's oldest industrial towns — engineering, tractors, auto components and electrical goods — with a workforce from UP and Bihar. It also sits on the main line south, so some trains can be boarded right here instead of in Delhi. We book both kinds, from our licensed desk in Karol Bagh.
On the main line south — and a long way from Anand Vihar
Faridabad has its own stations on the Delhi–Mathura line. Whether they help depends on which direction your people are going.
Faridabad (FDB) & Faridabad New Town (FDN)
On the main line towards Mathura, Agra and beyond. A good number of trains south and west call here, which saves the run into Delhi completely.
Ballabgarh (BVH)
Further south on the same line, and closer for the southern sectors and IMT Faridabad. Fewer trains stop, so we check both.
Hazrat Nizamuddin (NZM)
The nearest Delhi terminal — straight up Mathura Road. For Mumbai, Goa and the south when your train doesn't stop at Faridabad.
New Delhi (NDLS)
Violet Line to Central Secretariat, then the Yellow Line. For Rajdhanis east and most northern trains.
Anand Vihar (ANVT)
Where many trains to Bihar and eastern UP start — the far side of the city from Faridabad. The booking most likely to cause a missed train, so we plan the journey in.
No travel desk? That's most of Faridabad
Most units here are too small for a travel department. The owner, the accountant or a supervisor books trains in between everything else — and at Diwali and Chhath that turns into days of trying.
We become that travel desk: one WhatsApp number for your staff's bookings, a monthly statement instead of a pile of receipts, and GST invoices your accountant can use.
Worth setting up before the festival season — the booking windows open 60 days ahead.
The employers we book for here
Engineering & heavy equipment
Tractor, earth-moving and machinery plants with long-serving workforces and regular technical travel to dealers and sites.
Auto components & forgings
Suppliers to the vehicle plants across the NCR: supervisors on short-notice trips, and shop floors going home in the festival weeks.
Electrical & consumer goods
Makers of electrical equipment, appliances and components, with sales teams covering the north.
Small and mid-size units
Hundreds of units across the NIT and sector industrial areas with no travel desk of their own — the owner or the accountant books everything.
Where Faridabad's people travel
- Faridabad – Mathura, Agra & Gwalior, boarding locally
- Faridabad – Jhansi, Bhopal & the routes to Mumbai and the south
- Delhi – Patna, Muzaffarpur & the Bihar routes (the festival peak)
- Delhi – Lucknow, Gorakhpur & Varanasi
- Delhi – Kolkata & Howrah
- Delhi – Jaipur & Chandigarh for dealer visits
Not every 'authorised agent' is the same
IRCTC registration is widely held and easy to obtain. A licence from Indian Railways is neither.
IRCTC Authorised Agent
Registration with IRCTC for e-ticketing. Low barrier to obtain and widely held across the trade — which is why, on its own, it tells you nothing about a vendor's depth.
YTSK (PPP) — licensed by Indian Railways
Not a registration with a subsidiary. A licence awarded by Indian Railways under the Yatri Ticket Suvidha Kendra public–private partnership, on terms carrying a substantial fee and deposit. Few ticketing operators hold one.
Us vs. the average train agent
Every row is something you can hold us to in the contract.
| Average train agent | Rail Yatri Suvidha Kendra | |
|---|---|---|
| Authorisation | IRCTC registration only | YTSK (PPP) licensed by Indian Railways, plus IRCTC authorised agent |
| Focus | Rail is one line among flights, hotels, visas and packages | Rail only. There is no other desk to prioritise over yours |
| Conflict of interest | Also sells flights and corporate travel — a live route to your client | No air desk, no packages, no corporate travel arm. We cannot become your competitor |
| Tatkal readiness | Best effort, whoever is free at the time | Agents at the terminal for the 10:00 AC and 11:00 Sleeper windows, every day |
| Waitlist handling | Booked, then left to the passenger to watch | Tracked to chart preparation, with status pushed to you rather than waiting to be asked |
| Quota strategy | Books whatever was asked for | GNWL, PQWL, RLWL and TQWL behave differently — we route bookings toward the ones that actually clear |
| Cancellations & TDR | Handed back to you to file | Filed, tracked and reconciled as part of the service |
| Invoicing | Ad hoc, per booking | Monthly, GST compliant, with a reconciliation statement in your format |
| Escalation | Whoever picks up the phone | A named contact, reachable when a passenger is stranded outside office hours |
| Peak season | Same capacity as any other month | Surge capacity planned for Chhath, Diwali, Holi and the summer rush |
What we take off your desk
Confirmed bookings
All classes — SL, 3E, 3A, 2A, 1A, CC, EC — across General and every reserved quota.
Tatkal & Premium Tatkal
The window is measured in seconds. We are at the keyboard for it, every day, not on request.
Waitlist & RAC
Tracked to chart preparation with an honest probability, not false comfort.
Group quota
Handled to Railway rules, with berths kept together as far as the system allows.
Cancellations, TDR & refunds
The admin an air-first desk would rather not carry. We carry it.
Peak-season overflow
Festival surge cover for when your own desk is at its limit.
Reconciliation
A monthly statement matching your records line by line, in your format.
Escalation cover
A named person for the call that arrives at 11pm about a stranded delegate.
From request to reconciliation
You send the request
Passenger details, route, date and class through whatever channel suits you — a shared inbox, a WhatsApp line, or a feed into your system.
We assess and quote
Availability checked across trains, dates and quotas. Where your first choice will not confirm, we come back with the options that will, and say so plainly.
You approve
Fare and service charge confirmed in writing before anything is booked. Nothing is booked without your go-ahead.
We book and return the PNR
Ticket and PNR back to you in the agreed format, ready to pass to your client under your own brand.
We hold the file
Waitlisted and RAC bookings tracked to chart preparation, with status pushed to you.
Month-end reconciliation
One statement — bookings, cancellations, refunds due, service charges — matching your records.
What our clients say
“I travel Delhi–Mumbai almost every week. When Tatkal sells out in seconds, these are the people I message. They have confirmed seats for me more times than I can count, on Rajdhani and Vande Bharat both.”
“We had 11 people travelling for a wedding and were stuck on a long waitlist. I sent one WhatsApp message with everyone's details and they coordinated the whole thing. Almost all confirmed.”
Request a proposal
Tell us your volume and we'll come back with service charge bands, credit terms and an SLA — not a generic brochure.
Group booking request
One journey, many passengers — offsites, conferences, weddings, educational and religious travel.
Asked by Faridabad & Ballabgarh teams
Do you have an office in Faridabad?+
No. Our licensed desk is in Karol Bagh, New Delhi, and everything runs over WhatsApp, phone and email. Rail booking doesn't need a local office — Indian Railways is one national reservation system. What matters is the licence and whether someone answers when you need a berth.
Can our staff board at Faridabad instead of going into Delhi?+
Often, for trains heading south and west — towards Mathura, Agra, Jhansi and beyond. Not every train stops, so we check Faridabad, Ballabgarh and the Delhi terminals for each booking. For Bihar and eastern UP, the trains start in Delhi.
We're a small unit. Is this worth it for us?+
Yes — most of the companies we'd work with here don't have a travel desk. You get one number for staff bookings, a monthly statement and GST invoices, without hiring anyone.
Do you invoice the company or the employee?+
Either. A monthly GST invoice with reconciliation for company-paid travel, or staff pay us directly and you carry no cost.