The rail desk for Okhla, Nehru Place and Jasola
South Delhi's working district: garment exporters and printers in Okhla, IT traders at Nehru Place, corporate offices at Jasola. Hazrat Nizamuddin is the nearest big terminal — ideal for Mumbai, Goa and the south — but the festival trains home to Bihar and UP mostly leave from elsewhere. We book the right one, from our licensed desk in Karol Bagh.
Nizamuddin next door, and the rest across town
Okhla has a small station of its own, but few long-distance trains stop there. These are the ones that matter.
Hazrat Nizamuddin (NZM)
A short drive up Mathura Road, and the terminal for many trains to Mumbai, Goa, Bhopal and the south. By some distance the easiest departure from here.
New Delhi (NDLS)
Violet Line to Central Secretariat, then one change to the Yellow Line. For Rajdhanis east and Shatabdis north.
Anand Vihar (ANVT)
Across the Yamuna, and where many trains to Bihar and eastern UP start. It's the booking most likely to be missed from Okhla, so we build in the travel time.
Okhla (OKA)
On the main line south, but few long-distance trains stop — we rarely book from it, and we'll tell you when one does.
When the shipment goes, everyone wants to go home
Exporters can't release workers until an order ships. When it does, the whole unit wants the same trains in the same week — dozens of people, short notice, mostly to Bihar and UP. That's a booking problem more than a leave problem.
We plan staff travel around your shipment dates: tell us when each unit can release people and where they're going, and we book from that date — through Tatkal where it has to be, from the right terminal for each state.
Share your shipment calendar early and we'll map it against the booking windows before the trains fill.
The businesses we book for here
Garment exporters (Okhla Phase I & II)
One of the country's biggest apparel export clusters. Workers can't leave until an order ships — and when it does, the whole unit wants the same trains home.
Printing, packaging & light manufacturing
Supervisors and skilled staff moving between plants and suppliers across the north.
IT hardware & trading (Nehru Place)
Traders and service teams travelling to regional markets and client sites — Jaipur, Lucknow, Chandigarh — usually at short notice.
Corporate & healthcare offices (Jasola)
District-centre offices and hospital administration: conferences, training and inter-city visits, often in small groups.
Startups & tech (Okhla Phase III)
Young teams, offsites to Rishikesh and Jaipur, and travel home at the festivals.
Where South Delhi teams travel
- Nizamuddin – Mumbai & Goa on the overnight premium trains
- Nizamuddin – Agra, Jhansi & Bhopal
- Delhi – Patna, Muzaffarpur & the Bihar routes (the festival peak)
- Delhi – Lucknow, Kanpur & Varanasi
- Nizamuddin – Bengaluru, Chennai & Kerala
- Delhi – Rishikesh, Dehradun & Jaipur for offsites
Not every 'authorised agent' is the same
IRCTC registration is widely held and easy to obtain. A licence from Indian Railways is neither.
IRCTC Authorised Agent
Registration with IRCTC for e-ticketing. Low barrier to obtain and widely held across the trade — which is why, on its own, it tells you nothing about a vendor's depth.
YTSK (PPP) — licensed by Indian Railways
Not a registration with a subsidiary. A licence awarded by Indian Railways under the Yatri Ticket Suvidha Kendra public–private partnership, on terms carrying a substantial fee and deposit. Few ticketing operators hold one.
Us vs. the average train agent
Every row is something you can hold us to in the contract.
| Average train agent | Rail Yatri Suvidha Kendra | |
|---|---|---|
| Authorisation | IRCTC registration only | YTSK (PPP) licensed by Indian Railways, plus IRCTC authorised agent |
| Focus | Rail is one line among flights, hotels, visas and packages | Rail only. There is no other desk to prioritise over yours |
| Conflict of interest | Also sells flights and corporate travel — a live route to your client | No air desk, no packages, no corporate travel arm. We cannot become your competitor |
| Tatkal readiness | Best effort, whoever is free at the time | Agents at the terminal for the 10:00 AC and 11:00 Sleeper windows, every day |
| Waitlist handling | Booked, then left to the passenger to watch | Tracked to chart preparation, with status pushed to you rather than waiting to be asked |
| Quota strategy | Books whatever was asked for | GNWL, PQWL, RLWL and TQWL behave differently — we route bookings toward the ones that actually clear |
| Cancellations & TDR | Handed back to you to file | Filed, tracked and reconciled as part of the service |
| Invoicing | Ad hoc, per booking | Monthly, GST compliant, with a reconciliation statement in your format |
| Escalation | Whoever picks up the phone | A named contact, reachable when a passenger is stranded outside office hours |
| Peak season | Same capacity as any other month | Surge capacity planned for Chhath, Diwali, Holi and the summer rush |
What we take off your desk
Confirmed bookings
All classes — SL, 3E, 3A, 2A, 1A, CC, EC — across General and every reserved quota.
Tatkal & Premium Tatkal
The window is measured in seconds. We are at the keyboard for it, every day, not on request.
Waitlist & RAC
Tracked to chart preparation with an honest probability, not false comfort.
Group quota
Handled to Railway rules, with berths kept together as far as the system allows.
Cancellations, TDR & refunds
The admin an air-first desk would rather not carry. We carry it.
Peak-season overflow
Festival surge cover for when your own desk is at its limit.
Reconciliation
A monthly statement matching your records line by line, in your format.
Escalation cover
A named person for the call that arrives at 11pm about a stranded delegate.
From request to reconciliation
You send the request
Passenger details, route, date and class through whatever channel suits you — a shared inbox, a WhatsApp line, or a feed into your system.
We assess and quote
Availability checked across trains, dates and quotas. Where your first choice will not confirm, we come back with the options that will, and say so plainly.
You approve
Fare and service charge confirmed in writing before anything is booked. Nothing is booked without your go-ahead.
We book and return the PNR
Ticket and PNR back to you in the agreed format, ready to pass to your client under your own brand.
We hold the file
Waitlisted and RAC bookings tracked to chart preparation, with status pushed to you.
Month-end reconciliation
One statement — bookings, cancellations, refunds due, service charges — matching your records.
What our clients say
“I travel Delhi–Mumbai almost every week. When Tatkal sells out in seconds, these are the people I message. They have confirmed seats for me more times than I can count, on Rajdhani and Vande Bharat both.”
“We had 11 people travelling for a wedding and were stuck on a long waitlist. I sent one WhatsApp message with everyone's details and they coordinated the whole thing. Almost all confirmed.”
Request a proposal
Tell us your volume and we'll come back with service charge bands, credit terms and an SLA — not a generic brochure.
Group booking request
One journey, many passengers — offsites, conferences, weddings, educational and religious travel.
Asked by Okhla, Nehru Place & Jasola teams
Do you have an office in Okhla?+
No. Our licensed desk is in Karol Bagh, New Delhi, and everything runs over WhatsApp, phone and email. Rail booking doesn't need a local office — Indian Railways is one national reservation system. What matters is the licence and whether someone answers when a shipment date moves.
Which station is best from Okhla?+
Hazrat Nizamuddin for Mumbai, Goa, Bhopal and the south — it's the closest. For Bihar and eastern UP, trains often leave from Anand Vihar or New Delhi instead, and those need proper travel time from here. We name the station on every booking.
Can you book for a whole unit after a shipment?+
Yes. Tell us how many people, which states they're going to and the earliest date they can leave. We book what can be confirmed straight away and work the rest through Tatkal and alternative trains.
Do you invoice the company or the worker?+
Either. A monthly GST invoice with reconciliation for company-paid travel, or workers pay us directly and you carry no cost.