The rail desk for Manesar's plants and suppliers
IMT Manesar and the belt along NH-48 build cars, two-wheelers and components with a workforce drawn from UP, Bihar, Uttarakhand and Rajasthan. Getting those people home and back around the festivals without losing a shift is the rail problem here. We handle it from our licensed desk in Delhi.
Garhi Harsaru and Rewari are closer than Delhi
Manesar is a long way from Delhi's terminals in shift-change traffic. For some journeys, the better station is in the other direction.
Garhi Harsaru Junction (GHH)
The nearest junction to Manesar, on the Delhi–Rewari line. Only some trains stop, but when one fits it's far quicker to reach than any Delhi terminal.
Rewari Junction (RE)
A major junction to the south-west, with many more trains to Rajasthan and Gujarat. For staff from Rajasthan it's often the best boarding point of all.
Gurgaon Junction (GGN)
Closer to Delhi on the same line, with more stops than Garhi Harsaru. The easier option for anyone living on the Gurugram side.
Delhi Cantt (DEC)
The nearest Delhi terminal by road. Few of the trains to Bihar and eastern UP use it, though.
New Delhi & Anand Vihar
Where most trains to Bihar and eastern UP leave from. From Manesar that's a long road journey at the wrong time of day, and the biggest cause of missed trains — so we plan it into every booking.
Festival leave on a shift roster
A plant can't release everyone for Chhath or Diwali at once. Leave gets staggered by shift — which means the travel has to be staggered too, and every batch needs confirmed berths on a different date.
We book by batch against your leave plan: which shift goes when, to which states, and how many. Contract workers can be included, with booking and payment arranged however suits your HR team and the agency.
Send the leave plan as soon as it's drafted. The reservation window opens 60 days before each travel date, so the first batch is often booked before the last one is even scheduled.
The employers we book for here
Vehicle & two-wheeler plants
Large permanent and contract workforces on shift rosters. Festival leave has to be staggered, so the travel does too.
Auto-component suppliers
Suppliers across IMT Manesar and Bawal whose staffing follows the plants' schedules, plus supervisors visiting customer plants across the north and west.
Warehousing & logistics
The warehouse parks at Bilaspur, Pataudi Road and along NH-48: shift staff, and seasonal hiring ahead of the festive sales.
Staffing & manpower contractors
Agencies bringing new batches of workers in and sending them home at the festivals — often dozens of people on the same route.
Where Manesar's workforce travels
- Delhi – Patna, Gorakhpur & the Bihar and eastern UP routes (the festival peak)
- Rewari – Jaipur, Ajmer & Jodhpur
- Delhi – Haridwar, Dehradun & Kathgodam for Uttarakhand
- Delhi – Lucknow, Kanpur & Prayagraj
- Delhi NCR – Pune & Chennai for visits to customer plants
- Delhi – Jammu & Katra
Not every 'authorised agent' is the same
IRCTC registration is widely held and easy to obtain. A licence from Indian Railways is neither.
IRCTC Authorised Agent
Registration with IRCTC for e-ticketing. Low barrier to obtain and widely held across the trade — which is why, on its own, it tells you nothing about a vendor's depth.
YTSK (PPP) — licensed by Indian Railways
Not a registration with a subsidiary. A licence awarded by Indian Railways under the Yatri Ticket Suvidha Kendra public–private partnership, on terms carrying a substantial fee and deposit. Few ticketing operators hold one.
Us vs. the average train agent
Every row is something you can hold us to in the contract.
| Average train agent | Rail Yatri Suvidha Kendra | |
|---|---|---|
| Authorisation | IRCTC registration only | YTSK (PPP) licensed by Indian Railways, plus IRCTC authorised agent |
| Focus | Rail is one line among flights, hotels, visas and packages | Rail only. There is no other desk to prioritise over yours |
| Conflict of interest | Also sells flights and corporate travel — a live route to your client | No air desk, no packages, no corporate travel arm. We cannot become your competitor |
| Tatkal readiness | Best effort, whoever is free at the time | Agents at the terminal for the 10:00 AC and 11:00 Sleeper windows, every day |
| Waitlist handling | Booked, then left to the passenger to watch | Tracked to chart preparation, with status pushed to you rather than waiting to be asked |
| Quota strategy | Books whatever was asked for | GNWL, PQWL, RLWL and TQWL behave differently — we route bookings toward the ones that actually clear |
| Cancellations & TDR | Handed back to you to file | Filed, tracked and reconciled as part of the service |
| Invoicing | Ad hoc, per booking | Monthly, GST compliant, with a reconciliation statement in your format |
| Escalation | Whoever picks up the phone | A named contact, reachable when a passenger is stranded outside office hours |
| Peak season | Same capacity as any other month | Surge capacity planned for Chhath, Diwali, Holi and the summer rush |
What we take off your desk
Confirmed bookings
All classes — SL, 3E, 3A, 2A, 1A, CC, EC — across General and every reserved quota.
Tatkal & Premium Tatkal
The window is measured in seconds. We are at the keyboard for it, every day, not on request.
Waitlist & RAC
Tracked to chart preparation with an honest probability, not false comfort.
Group quota
Handled to Railway rules, with berths kept together as far as the system allows.
Cancellations, TDR & refunds
The admin an air-first desk would rather not carry. We carry it.
Peak-season overflow
Festival surge cover for when your own desk is at its limit.
Reconciliation
A monthly statement matching your records line by line, in your format.
Escalation cover
A named person for the call that arrives at 11pm about a stranded delegate.
From request to reconciliation
You send the request
Passenger details, route, date and class through whatever channel suits you — a shared inbox, a WhatsApp line, or a feed into your system.
We assess and quote
Availability checked across trains, dates and quotas. Where your first choice will not confirm, we come back with the options that will, and say so plainly.
You approve
Fare and service charge confirmed in writing before anything is booked. Nothing is booked without your go-ahead.
We book and return the PNR
Ticket and PNR back to you in the agreed format, ready to pass to your client under your own brand.
We hold the file
Waitlisted and RAC bookings tracked to chart preparation, with status pushed to you.
Month-end reconciliation
One statement — bookings, cancellations, refunds due, service charges — matching your records.
What our clients say
“I travel Delhi–Mumbai almost every week. When Tatkal sells out in seconds, these are the people I message. They have confirmed seats for me more times than I can count, on Rajdhani and Vande Bharat both.”
“We had 11 people travelling for a wedding and were stuck on a long waitlist. I sent one WhatsApp message with everyone's details and they coordinated the whole thing. Almost all confirmed.”
Request a proposal
Tell us your volume and we'll come back with service charge bands, credit terms and an SLA — not a generic brochure.
Group booking request
One journey, many passengers — offsites, conferences, weddings, educational and religious travel.
Asked by Manesar & the NH-48 industrial belt teams
Do you have an office in Manesar?+
No. Our licensed desk is in Karol Bagh, New Delhi, and everything runs over WhatsApp, phone and email. For rail that makes no difference — the reservation system is national. What matters is that someone answers when a shift change moves a travel date.
Which station should our workers board from?+
For Rajasthan and Gujarat, often Rewari or Gurgaon rather than Delhi. For Bihar and eastern UP, the trains mostly leave from New Delhi, Old Delhi or Anand Vihar — a long road journey from Manesar, which we plan into every booking.
Can you book for contract workers?+
Yes. Many plants here run through staffing agencies, and we book for their workers too. The company, the agency or the worker can pay — whichever you agree.
Do you invoice monthly?+
Yes, for company-paid travel: one GST invoice a month with a reconciliation statement, against credit terms agreed when the account is set up. Where workers pay for their own tickets, they pay us directly and you carry no cost.