IllustrationNRI Train Ticket ServiceIndian train tickets for your family, booked from Dubai or anywhere in the UAE
Your parents need a lower berth from Kozhikode to Thiruvananthapuram, or your family lands in Hyderabad in July and needs the next day's train home, and you are in Dubai with a full workday ahead. Send the journey on WhatsApp. Rail Yatri Suvidha Kendra, a licensed railway ticket agent in New Delhi since 2014, picks the option most likely to confirm, books it in the passenger's own name and watches it to the chart. You pay from the UAE. No IRCTC account or Indian number is needed.
5★ · 500+ Google reviews · Confirmed berth or 100% refund — RAC doesn't count
Why booking from the Gulf is harder than it should be
Booking opens at 6:30 AM your time
Reservations open at 8:00 AM IST, 60 days before travel, which is 6:30 AM in the UAE all year, with no daylight-saving change. It is the start of your commute, and a popular train can be gone within minutes.
Tatkal lands in your morning rush
Tatkal opens at 8:30 AM for AC and 9:30 AM for non-AC on a UAE clock, one day before the train leaves. If the family is travelling tomorrow, that is in the middle of your working morning.
A summer rush from every emirate
School breaks in July and August, Eid weekends and the Diwali and year-end holidays send the whole community to the same trains at once. The popular ones are full at the 60-day mark.
Your parents can't fight the app for you
When the traveller is a parent in Kannur, Lucknow or Hyderabad and you are in Sharjah, you cannot sit beside them and sort the OTP, the ID and the payment page together.
How an NRI can book a train ticket in India
Three ways to get it done. Two of them don't involve us.
Book it yourself on IRCTC
What you need: An IRCTC account registered as an international user with your foreign mobile number, or an existing Indian account, and a card IRCTC accepts.
Best when: You travel often, you're comfortable with the IRCTC site, and you can be online at 8:00 AM India time, 60 days ahead, for popular trains.
Watch out for: Registration and payment steps are built around India; international cards are sometimes declined, and a waitlisted ticket is yours to watch until the chart.
Ask a relative in India
What you need: Someone with their own IRCTC account and an Indian payment method, plus your parents' names, ages and ID details.
Best when: A simple, one-off journey with seats available, and a relative who has the time.
Watch out for: It puts the 8:00 AM window, Tatkal and waitlist follow-up on them. If the ticket doesn't confirm, nobody is working it.
Hand it to a licensed agent
This is usWhat you need: The journey and passenger details on WhatsApp. No IRCTC account, no Indian number, and you pay from abroad.
Best when: Your parents are travelling, dates are fixed, the train is full or waitlisted, or you simply don't want to manage it across time zones.
Watch out for: Choose a licensed one. Check the YTSK licence, the registered office, that the ticket is in the passenger's name, and that the total is agreed before you pay. We're Rail Yatri Suvidha Kendra, licensed by Indian Railways, in Karol Bagh, New Delhi since 2014.
If you already have an active IRCTC account and seats are open, book it yourself. We're for the journeys that aren't that simple.
Only a confirmed berth counts. RAC doesn't.
App guarantees treat RAC as a success: you share a berth overnight and they pay nothing. We don't. If we can't deliver a confirmed (CNF) berth, you get a 100% refund, no questions asked — usually the same day, and always within 48 hours of asking — or the alternative that suits you better.
How to tell a genuine train ticket agent from abroad
Six things worth checking about any agent in India. Here is where we stand on each.
Licensed by Indian Railways
A Yatri Ticket Suvidha Kendra (YTSK) licence from Indian Railways and authorised IRCTC agent status. Licence details are shared on request with the person booking, not published on the open web.
A registered office since 2014
Palmohan Plaza, A1, Desh Bandhu Gupta Road, Karol Bagh, New Delhi 110005. It's a registered address, not a service counter: every booking is handled on WhatsApp and call.
The ticket is in the passenger's name
A genuine IRCTC e-ticket in your parents' names, with the PNR you can check on IRCTC or NTES, sent to them and to you.
Traceable payment, never cash
You pay from abroad through the options we confirm on WhatsApp, after the full amount is agreed in writing. Nothing is booked before you approve.
A GST invoice on request
Ask for an invoice and you get one, with our GST details, for every booking.
Google reviews you can read
5★ from 500+ Google reviews, on our Google Business Profile, and a refund rule in writing: confirmed berth or 100% back.
From the UAE airport to the last stretch home
Landing in Kochi, Kozhikode or Thiruvananthapuram
Many Gulf flights land inside Kerala, so the train is a short intercity or Vande Bharat hop to the home town. We book it before you fly, with a gap after the landing time so a late arrival doesn't cost you the seat.
Landing in Hyderabad
The common last leg is to Telangana and Andhra towns by an evening or overnight train. We read which train starts at your end of the city and which one only passes through.
Landing in Delhi or Mumbai
From Delhi the onward trains run to Punjab, Uttar Pradesh, Bihar and Rajasthan; from Mumbai to Gujarat and Maharashtra. A landing at night or in the small hours usually means a daytime Vande Bharat or Shatabdi, not a long wait at the airport.
Landing in Lucknow or Jaipur
Direct flights to these two cities mean the train starts from the city itself, so you are on the platform and not a connection away. Shorter journeys book out less early, which helps.
How it works, from any country
WhatsApp the journey
Who is travelling, from where to where, the date and class, and how flexible the dates really are.
We find the option that confirms
Every train, quota, class and boarding point on the route, read together — and an honest answer, including when a date won't work.
You approve and pay from abroad
The full amount — railway fare plus our service charge — is confirmed before anything is booked. You pay from your own country through the payment options we share on WhatsApp, or a family member in India can pay if that's easier.
Tickets on WhatsApp, PNR you can check
The IRCTC e-ticket goes to you and to the traveller, with a note on which ID to carry. The PNR is on the ticket, so you can verify it yourself on IRCTC or the NTES app within minutes.
We work it to the chart
Waitlisted bookings are tracked until the chart is prepared, with updates on WhatsApp.
Confirmed, or 100% refund
Only a confirmed berth counts. If we can't deliver one, you're refunded in full — no questions asked.
You book from abroad. They just travel.
The ticket is booked in your parents' names and sent on WhatsApp to them and to you. Questions, updates and changes come to you, so they never have to deal with an app or a queue.
- For senior citizens we request lower berths where they are available
- First AC and 2A for long overnight journeys, and a First AC coupé request for a couple travelling together
- The e-ticket on their WhatsApp and yours, with a note on which ID to carry
- Pay from abroad, or let a family member in India pay — whichever is easier
What NRIs book with us
Your parents' trips
Visiting a son or daughter in another city, a family function, or a hospital appointment, with lower berths for senior citizens where they are available.
Your own trip home
The last leg after you land — a Rajdhani, Vande Bharat or overnight train from Delhi or Mumbai to your home town, booked before you fly.
Weddings and family groups
Relatives travelling together for a wedding, booked across PNRs so the group sits as close together as the train allows.
See that page →Pilgrimages for your parents
Vaishno Devi, Kashi, Ayodhya, Tirupati and more — the trains booked so your parents travel in comfort.
See that page →Jain yatras
Sangh and family yatras to the tirths, train only, with elders in the right berths.
See that page →A private cabin for a couple
A First AC coupé request for parents travelling together overnight.
See that page →What to send us
- Journey date, from and to stations, and the class you want
- How flexible the dates are — even one day helps
- Each passenger's name, age and gender, as on their ID
- Anyone over 60 or who needs a lower berth
- A WhatsApp number for you and one for the traveller
Rather talk it through?
Call us or leave a WhatsApp message at any hour. A real agent replies — no app, no chatbot.
Call +91 99999 90359What our customers say
“Helpful agents, explained my PNR honestly instead of overpromising. Will use again.”
“Senior-citizen lower berth for my parents, exactly as requested. Very courteous staff.”
Questions NRIs ask us
What time does booking open for me in the UAE?+
Advance reservations open at 8:00 AM India time, which is 6:30 AM in Dubai, Abu Dhabi and Sharjah all year. Tatkal opens at 8:30 AM (AC) and 9:30 AM (non-AC) the day before the journey. Send us the journey earlier and we are ready when it opens.
Can I book for my parents in Kerala from Dubai?+
Yes. Send their names, ages and the journey on WhatsApp. The ticket is booked in their names and sent to you and to them, with a note on which ID to carry. For senior citizens we request lower berths where they are available.
My family lands in Kochi or Hyderabad. Can you book the onward train?+
Yes, before you fly. Send the flight landing time and we leave enough of a gap for immigration and baggage, so a late flight does not leave you with a train you cannot catch.
Do I need an Indian number or an IRCTC account?+
No. We book on your behalf, so you need neither. A UAE WhatsApp number is enough.
How do I pay from here?+
We confirm the full amount before anything is booked and share the payment options on WhatsApp. If it's easier, a family member in India can pay instead.
What if the ticket doesn't confirm?+
Only a confirmed (CNF) berth counts. RAC doesn't. If we can't deliver one, you get a 100% refund, usually the same day and always within 48 hours of asking, or the alternative that suits you better.
How do I know the ticket is genuine?+
Every booking is a real IRCTC e-ticket in the passenger's own name. The PNR is on it, so you can check it yourself on the IRCTC website or the NTES app as soon as you receive it.
What ID do my parents carry on the train?+
Any one original photo ID accepted by Indian Railways, such as Aadhaar, a voter ID, a passport or a driving licence. We note on the ticket message which one to carry.
Is Rail Yatri Suvidha Kendra a licensed agent?+
Yes. Rail Yatri Suvidha Kendra holds a Yatri Ticket Suvidha Kendra (YTSK) licence from Indian Railways and is an authorised IRCTC agent, with a registered office in Karol Bagh, New Delhi, and has been booking train tickets since 2014.